FAQ – UNDECIM

Orders & Shipping

Where do you ship?
We currently ship across the United States.

How long does shipping take?
Estimated delivery time (USA): 5–10 business days

Do you offer free shipping?
Yes. Free U.S. shipping on orders over $75.

Returns & Exchanges

What is your return policy?
Returns are accepted within 30 days of delivery.

Items must be unworn, unused, and in original condition. We reserve the right to refuse returns that do not meet these requirements.

Items returned without prior authorization may not be accepted.

Do you offer exchanges?
To ensure the fastest service and maintain product quality standards, exchanges are handled as a return and new order.

All return requests are subject to our return policy, and we reserve the right to refuse any request that does not meet our requirements.

How do I request a return?
Please contact us through the Contact page with your order number. We will guide you through the next steps.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Original shipping fees are non-refundable.

Sizing & Fit

How do your pieces fit?
Our silhouettes are structured but relaxed.
We recommend ordering your usual size for a regular fit.

Are your t-shirts unisex?
Most adult pieces are designed with a unisex fit.

Where can I find the size guide?
A detailed size guide is available on each product page.

Materials & Quality

What fabrics do you use?
We prioritize soft, durable cotton blends designed for everyday wear.

Is this performance apparel?
No.
UNDECIM is not performance gear.
It’s culture. It’s lifestyle.

Designed to be worn beyond match day.

The Brand

What is UNDECIM?
UNDECIM is a minimal premium soccer culture brand rooted in modern U.S. identity.

We design pieces that feel as natural in the city as they do in the stadium.

No excess.
No noise.
Just clarity.