SHIPPING & RETURNS

Last updated: February 10, 2026

This Shipping & Returns Policy applies to all orders placed on https://www.undecim.world.

Shipping (United States Only)

We currently ship within the United States.

Estimated delivery time: 5–10 business days (excluding weekends and U.S. holidays).

Each piece is made to order to ensure quality and reduce overproduction.

Delivery times are estimates and may vary depending on demand, carrier delays, or other factors beyond our control.

We accept return requests within 30 days of delivery, subject to the conditions below.

To be eligible, items must be:

All return requests are reviewed before approval and are not automatically accepted.

Items returned without prior authorization may not be accepted.

To ensure the fastest service, exchanges are handled as a return and new order.

All requests are subject to our return policy, and we reserve the right to refuse any request that does not meet our requirements.

To request a return, please contact us via our Contact page with your order number.

Our team will guide you through the next steps.

Approved returns are eligible for store credit, issued as a digital gift card.

Store credit:

In certain cases (such as defective or incorrect items), a refund or replacement may be issued at our discretion.

The following items are final sale and not eligible for return or exchange:

If you receive a defective or incorrect item, please contact us within 14 days of delivery.

We will offer a replacement or refund at no additional cost.

Please include photos of the issue to help us process your request efficiently.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Shipping fees are non-refundable.

UNDECIM reserves the right to refuse any return that does not comply with this policy or shows signs of wear, use, or damage.